You likely paid a decent amount for the carpets in your home, so you want to take good care of them by having them cleaned regularly. But with so many carpet cleaning companies to choose from, how do you select the right one? Here are the top things to look for when hiring carpet cleaners.

Expert Experience

One of the first things to consider is how long a carpet cleaning company has been in business. An established company with years of experience is a good sign that they provide quality service. Ask potential carpet cleaners how many years they've been operating and what type of training their technicians receive. You want a company that has extensive knowledge of cleaning all types of carpets and fabrics.

Cleaning Methods

As you evaluate carpet cleaners, inquire about the methods and equipment they use. Industry advances have led to more effective ways of deep cleaning carpets for better results. Top companies will use truck-mounted systems that generate very hot water and powerful suction for superior cleaning. Some advanced methods to ask about include steam cleaning and hot water extraction.

Customer Service

While the right techniques and equipment are must-haves, excellent customer service is just as crucial when hiring carpet cleaners. From your initial call to the finished job, you want every interaction to be positive and professional. The company should be easy to reach by phone and email and willing to answer all your questions thoroughly. See if they provide reminders before scheduled appointments and call when technicians are on the way. Also, find out what specific steps they'll take to protect your belongings while working in your home.

References and Reviews

As a final step when selecting carpet cleaners, get references from past customers and check online reviews. Checking credible references and reviews gives you added assurance you're picking reliable carpet cleaners that back up their reputation with satisfied results. Taking this last step confirms you've done your homework to hire a cleaner you can trust.

Following a quality process with skilled technicians and great communication goes a long way toward carpet cleaning services you'll be happy with. According to IBISWorld, the carpet cleaning industry was worth $6.6 billion in 2023. Taking the time to carefully choose among carpet cleaners pays off with carpets that look their best. If it's time to clean your carpets, let Clean Co KC help revive them. Schedule an appointment with us today to get started.